This volume brings together the innovative ideas of 21 of America's leading governors and mayors expressed in their own words. The book features contributions carefully collected and selected over several years, including chapters by former Governors George Bush of Texas and Tommy Thompson of Wisconsin and Mayors Giuliani and Daley of New York and Chicago respectively. The editors have cast these varied contributions within the framework of "the New Public Management", whose main elements are: (1) reverting to core functions; (2) devolving authority and decentralizing; (3) "rightsizing", or limiting the size and scope of government; (4) restoring civil society; (5) adopting market principles; (6) managing for results, satisfying citizens, and holding government accountable; (7) empowering employees, citizens, and communities; and (8) introducing e-government and modern technology.

Editors. Section I: Introduction and Overview. Foreword: The New Public Management: Lessons from America''s Governors and Mayors; M.R.W. Giuliani. 1. Introduction; E.S. Savas, P.J. Andrisani, S. Hakim. Section II: Governors Speak Out. 2. Results-Based Accountability: The Basis of Education Reform in Texas; G.W. Bush. 3. Education Reform in Minnesota; A.H. Carlson. 4. Smart Growth and Neighborhood Conservation: Addressing Both Sides of the Coin; P.N. Glendening. 5. Welfare reform: The Wisconsin Experience; T.C. Thompson. 6. Investing in Human Infrastructure: Technology Priorities in Texas; R. Perry. 7. Wyoming''s Frontier Spirit Pioneers Innovation in Government through Technology; J. Geringer. 8. Government at the Speed of Business; M. Leavitt. 9. Government as a Catalyst: Industry-led Initiatives in Colorado; B. Owens. Section III: Mayors Speak Out. 10. From In Line to On-Line: The E-government Revolution in New York City; R.W. Giuliani. 11. Chicago''s Energy Plan: Building for the Future in a Changing Marketplace; R.M. Daley. 12. Restructuring the Bureaucracy in City Government: Systemic Reform of Work and Community Outreach; J.E. Abramson. 13. A Community Revitalization; D.L. Armstrong. 14. Boston: Main Streets and Back Streets; T.M. Menino. 15. Charlotte: Service Delivery and Citizen Feedback in a High Growth City; P.L. McCrory. 16. A Recipe for Rightsizing Government - The Charlotte Story; R. Vinroot. 17. Innovative Government in Jersey City; B. Schundler. 18. Innovations in a Military Base Community Redevelopment Project; W.E. Webb. 19. Joint Economic Development Districts; D.L. Plusguellic. 20. Cheaper, Better, Faster: Bringing Private Sector Principles to County Government; G. Cox. 21. Contracting Out the Management of the City Garage; W.L. Heydt. 22. Cultural Assimilation and Trade Development: A Restructuring of Irvine''s Sister Cities Program; C. Shea.